2.5 挂断

应用场景:通话中

标识(key):hangup

传入参数(data):

非必填参数,调用接口时请传递参数名,参数值可为空

序号 名称 类型 是否必填 说明
1 id String 对接ID
示例代码:
//挂断
function hangup() {
  let obj = {
    key: 'hangup',
    data: {
      id: phoneId, // 对接ID
    }
  }
  telephoneFunction(obj);
}
挂断的回调事件说明:
{
    "key": "CTIResponse",
    "name": "通话信令",
    "data": {
        "agentnum": "1007",
        "tenantid": "acf528a2-xxxx-xxxx-xxxx-74cb3995cfab",
        "type": "response",
        "command": "agentHangup", // 座席挂断事件
        "retmsg": "succed!",
        "retcode": 200
    }
}

{
    "key": "CTIEvent",
    "name": "通话信令",
    "data": {
        "callid": "c52bf3f5-xxxx-xxxx-xxxx-2ecaaf3a15d3",
        "agentnum": "1007",
        "calldirection": "call out",
        "tenantid": "acf528a2-xxxx-xxxx-xxxx-74cb3995cfab",
        "memo": "02863208372",
        "sessionid": "2480aabb-xxxx-xxxx-xxxx-43c380efe62f",
        "dnis": "02863208372",
        "type": "event",
        "ani": "131xxxxxxxx",
        "command": "call_hangup" // 通话结束事件
    }
}
文档更新时间: 2024-09-24 14:31   作者:admin