2.6 接听
应用场景:来电后
标识(key):answer
传入参数(data):
序号 | 名称 | 类型 | 是否必填 | 说明 |
---|---|---|---|---|
1 | id | String | 是 | 对接ID |
注:手机及话机登录时,接听事件不生效。
示例代码:
//接听
function answer() {
if (mode !== '4') {
alert('此登录方式,无法使用接听')
return;
}
let obj = {
key: 'answer',
data: {
id: phoneId, // 对接ID
}
}
telephoneFunction(obj);
}
接听的回调事件说明:
{
"key": "CTIEvent",
"name": "通话信令",
"data": {
"callid": "ad981bdb-xxxx-xxxx-xxxx-39020240db6e",
"agentnum": "1007",
"queueid": "d85f1989xxxx-xxxx-xxxx24dbf5a6f2919",
"calldirection": "call in",
"tenantid": "acf528a2-xxxx-xxxx-xxxx-74cb3995cfab",
"memo": "02863208372",
"sessionid": "1c2cf6d6-xxxx-xxxx-xxxx-351a97506288",
"dnis": "02863208372",
"type": "event",
"ani": "131xxxxxxxx",
"command": "incoming" // 来电事件
}
}
{
"key": "CTIEvent",
"name": "通话信令",
"data": {
"callid": "b87777ca-xxxx-xxxx-xxxx-46e85e2156b6",
"agentnum": "1007",
"queueid": "d85f19895xxxx-xxxx-xxxxe24dbf5a6f2919",
"calldirection": "call in",
"tenantid": "acf528a2-xxxx-xxxx-xxxx-74cb3995cfab",
"memo": "02863208372",
"sessionid": "a2f508de-xxxx-xxxx-xxxx-351a97506288",
"dnis": "02863208372",
"type": "event",
"ani": "131xxxxxxxx",
"command": "call_talking" // 接听后,双方通话中事件
}
}
文档更新时间: 2024-09-24 14:31 作者:admin