11.3 查询推送失败记录详情

1. 接口说明

可通过该接口查询对应某条具体的话单数据的推送结果详情

注意：

• 在优音云客服系统中，可通过设置–>开发者中心,查看租户ID:tenant_id。

2. 调用URL

https://ykf.uincall.com/openapi/call/pushLog/detail?tenant_id=acf528a2-d0e2-xxxx-xxxx-74cb3995cfab&access_token=b57b2dc8edf5xxxxxbfd71d8a04d0df3&push_type=2&data_id=979589d9-926f-4b5a-cba9-0193be172648

3. 调用方式

GET

4. 传入参数

非必填参数，调用接口时请传递参数名，参数值可为空

5. 响应参数

6. 使用样例

调用

url：https://ykf.uincall.com/openapi/call/pushLog/detail?tenant_id=acf528a2-d0e2-xxxx-xxxx-74cb3995cfab&access_token=b57b2dc8edf5xxxxxbfd71d8a04d0df3&push_type=2&data_id=979589d9-926f-4b5a-cba9-0193be172648

响应

{
    "errcode": 0,
    "errmsg": "success",
    "data": {
        "pushType": 2,
        "isSuccess": true,
        "failureReason": 0,
        "pushUrl": "https://ceshi.uincall.com/callcenter/call/push/test/session?type=0",
        "pushData": {
            "tenant_id": "acf528a2-d0e2-4a7b-8513-74cb3995cfab",
            "service_stop_time": "2023-04-17T15:27:50",
            "app_type": "agent",
            "agent_id": "cdf8146f0270f0fab9f7837ee7ea8a7b",
            "ringing_time": 7,
            "created_at": "2023-04-17T15:27:42",
            "skip": false,
            "bussiness_num": "02863208372",
            "updated_at": "2023-04-17T15:27:51",
            "alterting_time": "2023-04-17T15:27:41",
            "id": "979589d9-926f-4b5a-cba9-0193be172648",
            "dnis": "18710783340",
            "ani": "02863208372",
            "app_id": "",
            "summary": "",
            "service_time": 9,
            "is_repeat": false,
            "agent_call": {
                "skillnamefrom": "",
                "skillidfrom": "",
                "sip_network_ip": "10.10.14.67",
                "stoptime": "2023-04-17 15:27:50",
                "starttime": "2023-04-17 15:27:41",
                "holdtimes": 0,
                "failreason": "DNIS HANGUP",
                "answertime": "2023-04-17 15:27:48",
                "sip_network_port": "53960",
                "callresult": 1,
                "agentnum_to": "1003",
                "dnis": "8008001293",
                "holdtime": 0,
                "ani": "02863208372"
            },
            "dnis_place": "陕西西安",
            "call_direction": "call out",
            "session_id": "89375c65-0506-44a0-c465-e37b70ab4127",
            "is_transfer": false,
            "service_start_time": "2023-04-17T15:27:41",
            "multi_match": false,
            "queue_time": 0,
            "ani_place": "四川眉山",
            "service_type": "dialout",
            "call_in_channel": "",
            "assigned": false,
            "customer_id": "e16ff0e4c8aba7ce59bc46a0d7e3ca11",
            "status": 0
        }
    }
}