1.接口说明

  • 可通过该接口查询技能组下,当前呼入排队数。
    注:在优音云客服系统中,可通过设置–>开发者中心,查看租户ID:tenant_id。

2.调用URL

https://ykf.uincall.com/openapi/communication/skill_queue_numbers?tenant_id=acf528a2-d0e2-xxxx-xxxx-74cb3995cfab&access_token=b57b2dc8edf583xxxxxd71d8a04d0df3

3.调用方式

GET

4、传入参数

名称 类型 是否必填 说明
tenant_id String 租户ID
access_token String 租户鉴权Token

5、使用样例

调用:
https://ykf.uincall.com/openapi/agent/monitorCTIStatus?agent_num=8014&tenant_id=acf528a2-d0e2-xxxx-xxxx-74cb3995cfab&access_token=b57b2dc8edf583xxxxxd71d8a04d0df3
响应:

 {
    "errcode": 0,
    "errmsg": "success",
    "data": [
        {
            "agentnum": [
                "6666",
                "8014",
                "1009"
            ],
            "queuenum": 0,
            "id": "7dcd6ad1f08c4e42b6cb9eca48c3f122"
        },
        {
            "agentnum": [
                "8014",
                "6666"
            ],
            "queuenum": 0,
            "id": "0e8f4f119c9e4d4cb455c119b5623f65"
        },
        {
            "agentnum": [
                "6666",
                "8014"
            ],
            "queuenum": 1,
            "id": "7e42697c076c4ff5a05e464ac0f28c90"
        },
        {
            "agentnum": [
                "1009",
                "1008",
                "9008"
            ],
            "queuenum": 0,
            "id": "4291c50879e448b3abee98238a5640fa"
        },
        {
            "agentnum": [
                "1004"
            ],
            "queuenum": 0,
            "id": "d7c243a5476b49e084af07ca69272174"
        },
        {
            "agentnum": [
                "8017"
            ],
            "queuenum": 0,
            "id": "b1603461aae9442f9c75ad536635757e"
        },
        {
            "agentnum": [
                "1000",
                "8019"
            ],
            "queuenum": 0,
            "id": "ccdd7487df984d6fbb9030dae6db8c0e"
        },
        {
            "agentnum": [
                "8014"
            ],
            "queuenum": 0,
            "id": "4652a93a9935427ab66360ca8c9e5c73"
        },
        {
            "agentnum": [
                "9000",
                "1005"
            ],
            "queuenum": 0,
            "id": "7220c50c8c7a4ff8ab18bc2b98a515f6"
        },
        {
            "agentnum": [
                "1005",
                "9000"
            ],
            "queuenum": 0,
            "id": "249db4287a3044939377b7a9200916ab"
        },
        {
            "agentnum": [
                "1005"
            ],
            "queuenum": 0,
            "id": "1d39b92bbce44144be61c1c3c1b6072c"
        },
        {
            "agentnum": [
                "1004"
            ],
            "queuenum": 0,
            "id": "2fb486a619ee4ad0b820f465a2001eb3"
        },
        {
            "agentnum": [
                "8004"
            ],
            "queuenum": 0,
            "id": "2ca7e80a747d4a908ba475ccc642f1a7"
        },
        {
            "agentnum": [
                "8010"
            ],
            "queuenum": 0,
            "id": "28eab87e77664353a5110edda4d7baae"
        },
        {
            "agentnum": [
                "8018",
                "8019"
            ],
            "queuenum": 0,
            "id": "090e7bd3292f4499953ecc3960571627"
        },
        {
            "agentnum": [
                "8010"
            ],
            "queuenum": 0,
            "id": "714d46060c7343b98cb2b33712715834"
        },
        {
            "agentnum": [
                "1009"
            ],
            "queuenum": 0,
            "id": "fb276d3375f14b2f87187dde9649353e"
        },
        {
            "agentnum": [
                "1009",
                "9008"
            ],
            "queuenum": 0,
            "id": "ce02f9ae55224c6fba3ec7f6171cb4d5"
        }
    ]
}
文档更新时间: 2024-09-24 14:30   作者:admin